Frequently Asked Questions

Definitely not! JKW Investments works for and on behalf of our property owners. Once we start managing your property, we work according to your goals and with your direction. Our job is to apply our years of experience and property management services expertise to support your financial goals. We simply help you get more out of your investments while you enjoy your free time.

We consider a variety of methods to ensure that properties under our management stay competitively priced. Rental market analysis helps us stay informed about current conditions in the market. When it’s appropriate, we adjust rental rates to stay competitive while maintaining the best quality tenants in your rental properties.

We’re committed to the highest returns on your investments! Our data-driven approach to setting rental rates keeps your properties competitive. Our years of experience help us master the techniques to maximize the potential profits for our property owners.

We stand behind our marketing efforts so confidently that we don’t charge a marketing fee until we place a qualified tenant in your property! That’s right! We do not charge an upfront fee to market your rental properties. We apply our years of experience in marketing rental properties until we find the right tenant before we assess our professional marketing fees.

Are we looking for your first tenant? Maybe we’re starting the search for a replacement tenant when your existing renter doesn’t renew. Either way, we apply the same tried-and-true expert strategies to marketing.

While every property and tenant search is unique, at times, we have been able to find a new tenant for empty rental properties within a day of becoming vacant. However, in slow seasons, it can take up to a month to find the right tenant for an investment property.

We will never fill a vacant property with the wrong tenant to cut down on your vacancy time. Our goal is not only to fill empty properties quickly but also to fill them with long-term, quality tenants.

Our standard management fee is 10% of the rental income, with a minimum fee of $100; however, we do offer additional discounts for clients with multiple properties – contact us for a consultation and custom management package.

No. Our management fees are paid out of the rental income so if you’re not getting paid, we’re not getting paid.

So long as rental payments are made on time (between the 1st and 7th of the month) your disbursement will be sent between the 9th and 17th of every month. In the event that a tenant pays late the funds will be disbursed to you before the end of the month so long as the tenant pays with enough time to allow the funds to clear before the end of the month.

Yes, all tenants must pay the full security deposit amount before we give them the keys to your rental properties. We charge one month’s rent as a security deposit. When collecting the security deposit, we also require the first month’s rent and any applicable fees.

In most cases, for single-family homes, tenants are responsible for setting up and paying the utilities that apply to their rental homes throughout the lease term. However, for some property types, regulations may require us to handle certain utilities, such as water, sewer, and trash.

To help ensure a smooth transition for tenants coming and going from your properties, we help guide tenants on the utility process.

We do our very best to honor a 24-48 hour turn around on all communications during business hours, with many responses being returned the same day.

Timely and quality property repairs and maintenance could mean the difference between success and failure for your investment properties. However, from our years of experience, we’ve learned that different property owners can have different ideas regarding repairs and maintenance.

Owners can choose to handle their own repairs. When you trust us to manage the maintenance for your rental properties, we always ensure the highest level of repair services for every property.

We are motivated to ensure timely rent collection to support your financial goals. We also work behind the incentive that we don’t receive payment until we get the rent from your tenants.

When a tenant struggles to pay the rent, we work through our process of reminders to encourage rental payments. If necessary, we then proceed with the necessary legal procedures to collect the rent per the lease agreement.

In serious cases of nonpayment, we file an eviction lawsuit against the delinquent tenant and help represent the property owner in court proceedings. Our Eviction Services protect property owners from the headaches of removing a tenant from a property.

A lease agreement is a contractual agreement between JKW Investments and your tenant. Moving out before the lease expires means the tenant has broken the lease.

Until we find a new tenant for your property, the existing tenant is bound by the terms of the lease. We work to locate the tenant and collect the owed rent and any other fees associated with breaking the lease. In some cases, we allow the existing tenant to buy out the remaining term of the lease.